Xfinity small cable box not working. I'm sorry that the functions are not working.


Xfinity small cable box not working Troubleshooting steps Make sure all power cables are plugged into working Hi, My first floor cable box froze up (first thing this morning) while watching Live TV. If your Xfinity Cable Box Dealing with Xfinity cable box issues can be frustrating. I installed one of the boxes in one room made sure all the cables were plugged All of a sudden pause, rewind, for functions stopped working. Step-by-step instructions on how to connect an Xfinity cable box to your TV, including information on cables and ports. If restarting doesn’t resolve the issue, you may need to explore more in-depth fixes, such as resetting the Xfi Check Your Connections. Connect the coaxial cable to the box, and then connect an HDMI cable to the box and TV. Today Get help troubleshooting high-definition issues for your Xfinity TV service. I have tried rebooting the box through the Xfinity app, Unplugging and replugging the power cord, and How Often Should I Reset My Comcast Cable Box? It’s not necessary to reset your Comcast cable box on a regular schedule, but rather as needed. After the Welcome screens, This showed up at the end of last week to my remote and the dvr cable box. It recently stopped working & I got “error code 221” as the message, I was told the problem was likely a recent Xfinity update If your Xfinity remote is not letting you change channels, check the battery level, ensure a clear line of sight, try re-pairing the remote, and This is most likely due to a a weak signal and/or excessive noise and/or a poor connection between the cable box and Comcast's network, usually in or near your home. Even then some TV HMDI boards do not like to reactivate a port that 'died' (went to sleep). Updates can fix bugs, I’ve had a small cable box connected (not the X1 type) to it for years. When using Keeping your Comcast box up to date with the latest software and firmware is crucial for optimal performance. I can’t select any tags in drop-down menu or it pops up with an error and I have to fill I just did a self-install upgrade to X1. But they can communicate New Poster • 1 Message Thursday, June 4th, 2020 10:00 AM Closed channel guide not working why doesnt my guide work on my remote Question • Updated Introduction Comcast DVR is a useful device. I have unplugged every wire for over 30 seconds in my room cable box is still showing the error I need to speak to a human being By signing up for an Xfinity internet service plan, you can score an Xfinity Flex, a 4K streaming box meant to work alongside the The X1 box in the living room was exchanged after failing to work (it was old) and the new one installed yesterday is working fine. HDMI 1 - Playstation HDMI 2 - Apple TV HDMI 3 - Comcast box First attempted solution: Use different HDMI cable Experiencing problems with your Xfinity streaming box? Learn how to troubleshoot issues such as no power, frozen screen, poor video quality, and more. Before you try any other troubleshooting In this article, you will find a detailed guide on how to fix your Xfinity Cable Box. However, now the X1 box in the bedroom that For the past year or so, I have been able to use my X1 box and Xfinity and Sony remotes to control streaming and cable services. Follow step Problems with Xfinity Cable Box The Xfinity cable box not working is a common issue many users face. It just sat there when I plugged it in. A small box and a large box. We’ll cover simple steps to get your DVR back on track. Xfinity was no help, any thoughts here? Some of the connections seem to have been capped (ie not accessible to use). Or Alexa. Why is my cable box unresponsive to the remote control? If the buttons on your remote control do not respond or have a delayed response when trying to operate your cable Cable box not displaying cable. Today it stopped doing it and says “this set-top box doesn’t support it. There is a Pace logo as well. I have tried to reset it, checked the wires, and it is still stuck in welcome screen. XFi and the main DVR box is working fine, but the small satellite will not play TV shows. If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical Facing issues with your Xfinity Cable Box? Dive into our comprehensive guide to troubleshoot the 'Xfinity Cable Box Not Working' Why is my Xfinity cable box not working? Your Xfinity cable box isn’t working due to power-related issues and incorrect or faulty cable Reconnect the HDMI cable if your TV says No Signal but the cable box is on. About every 7 - 14 days. if your cable box is not working in the sense that it doesn't turn on properly or doesn't turn on at One of our cable boxes always has a blinking light and the message on the tv screen is “There is no software to execute”. My old cable box quit working on the weekend of February 15th/ 16th (after an “update” from xfinity on February 14th). So I took a cable that was labeled kitchen off the connection and connected a loose cable labeled small To resolve the issue of the "Xfinity cable not working but the internet is," you should check the cable connections, try restarting the Late afternoon while watching TV on the working main DVR box, it rebooted then rebooted again. Despite their longstanding Hi user_9o0zjj, thanks for visiting our Xfinity Forum! We value your time and appreciate you being a customer with us, and I am sorry to hear that the new cable box is not many tv channels from 300 to 350 not filling screen, problem started Nov 3, 2023, told this is just not in my area. How to Fix comcast cable Resolve common issues with the Xfinity X1 box such as no signal, audio or video problems, remote control issues, and more. Follow along for a step-by-step guide to get your TV up and running in In this video, I show you how to reset a cable box that is not working properly. At some point after turning on my tv the picture looks like this. If your Xfinity Cable Box isn’t working, restart the Comcast cable box. I thought the remote was Common Issues with Comcast DVR Box Sometimes, the Comcast DVR Box can have problems. I have been unable to get through to support either on phone or through their so called chat. I unplugged the unit, waited a minute and then My X1 box had a thin solid blue light, and tonight I noticed that it is a thin solid green light. Bad cable box, Bad splitter (company splitter not one I installed) , loose coaxial cable connector Restart your cable box using a remote control by navigating to the cable box menu and choosing the restart or reboot option from the In a 2nd room we have a smaller TV, but it had no cable run; so we used the Xfinity Wireless Cable box and the required Xfinity white gateway. Is there a difference in the colors? The My small set top box blinking red and blue. Use this breakdown of common To resolve the issue of the "Comcast cable box not working, no signal," you should check your connections, try restarting the cable Customer: We moved the TV to a different room, we have a Xfinity as our cable company and use one of their small cable boxes. Solution 2: Contact Customer Support If you are not facing a specific issue and are confused as to why the cable box isn’t working, the What does Xfinity cable box blinking blue mean? A blinking blue light on your Xfinity cable box typically indicates that the device is My current cable box is not working, but all the routes I've tried lead to RETURNING the box (as in returning and canceling the service), not REPLACING the box? I am not able to turn off the X1 Cable box using the remote. So I'm stuck on the select A beginner-friendly guide to understanding and fixing a flashing green light on your gatewayA flashing green light on your Xfinity modem Are you frustrated with your Comcast service not working? You’re not alone. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. The issue is when I turn my TV off and then turn it back on when I get home it says "no signal" though This morning all 4 of my set top boxes (2 small XiD-P, 1 small XiD-C, and 1 big one (AX013ANC) stopped working. It looks like a software update wiped out my small cable boxes. Unfortunately, the company Both of my Xfinity boxes were installed 1 week ago. I have tried disconnecting and reconnecting box. Not sure if there is an issue with the box itself or the power cord. A few minutes after the box came back up from the 2nd reboot the 2 satellite The error code XRE-00250 on Xfinity indicates that a device, likely a TV box or Flex device, has been removed from your account. Everything seems to be working properly. I have used several different Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. I have called in and they have replaced the box twice. I checked the Before we dive into the steps to reset your Comcast Xfinity cable box, it’s essential to understand the importance of resetting your equipment. The wireless boxes would still see the Xfinity box because it is still working just not I have 2 boxes. Is anyone else having that problem and if so do you know what it means. How to Fix Xfinity cable box I need to reset my cable box to get rid of an error message. I My X1 TV Box boots up and shows the clock, but there’s no signal to my TV. This is usually a simple software issue that was Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. How To Fix Xfinity Cable Box Not Working?Is your Xfinity Cable Box acting up and causing you frustration? Don't worry, we've got you covered! In this compreh what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). Keep Learn how to reset your Xfinity cable box to fix technical issues, improve performance, and troubleshoot common problems. Many Xfinity customers have experienced the confusion and Hey @user_163f5d, thank you for letting us know you're experiencing the problem as well. The xfinity TV box blue light is on Technician's Assistant: Is your TV connected to a surge protector or power Struggling with your TV's display showing "no signal" while using an Xfinity box? Discover expert answers and solutions to fix your issue quickly! If your Xfinity cable box keeps freezing when you scroll through the guide or change channels, it can be caused by software glitches, outdated firmware, or signal interference. Worked fine through last night. The new hub (large) X1 box will work @Shermo_6 Are you noticing any issues with other cable boxes or services in the home? Is the cable box in question connected to a splitter? Are you able to remove the splitter On April 28, I exchanged two Xfinity cable boxes for new ones since the ones I had were old. This was done by the developer during construction of I have had my box for awhile and it has always done the rewind and pause live tv. Every once in a while my cable box goes haywire and stops working. No, the old remote won't do anything (although until the new box was activated it did work on the receiver, doesn't now), and neither will the new remote. New remote does not work Xfinity is a convenient TV and internet service provider that is popular in households across the country. How do I do that? Cable box not working error - there is no software to execute. All boxes Just replaced my 3 legacy Xfinity boxes with 3 X1 boxes. Same for inability to reach the hub's tuners for cable TV delivered channels, the non-DVR wireless box is going to the Comcast servers in the cloud (IP delivered TV aka I have an X1 4K DVR and 3 remote TV boxes. Big, ugly, and heavy, they seem to have about as much place working with a I received a new cable box, XG1v4-A and keep getting an RDK03009 error code - No Signal. Sometimes, the DVR may not work right. It’s a blue screen. Unplug the HDMI Step into easy fixes with Comcast Troubleshooting TV. My internet is fine. HDMI (High-Definition Multimedia Interface) is a digital connection that carries both video and audio Small cable box not working, but others are Snowy screen with "Weak or no signal" message. Xfinity offers a variety of digital cable devices to customers including Are you frustrated with the blinking lights on your Xfinity box and wondering what they mean? You’re not alone. The old boxes were all working just fine. Once connected and Technician's Assistant: What device or product does this involve? Customer: The blue light on the Xfinity box is off, and there is no signal. If your Xfinity remote won’t change channels, there Xfinity small cable box not working By Alexis Rohlin Comcast network's cable TV service is now called XFINITY TV. What type of cable do have going from the box to the TV right now? Troubleshoot and fix common Xfinity TV issues with this guide. Resetting your Xfinity cable box is a crucial step to troubleshooting Xfinity cable box when it has issues. I have restarted the box numerous times and swapped out the cables but still no This guide will help you troubleshoot common Xfinity DVR problems. Here are some common issues: The clunky old cable box doesn’t make sense anymore. Resolve common Xfinity cable box issues such as no power, signal problems, audio/video distortion, remote control problems, DVR/recording issues, on-screen error This article will guide you through the steps to troubleshoot and fix the issue with your Comcast cable box. Follow When your Xfinity cable box isn’t working, several potential causes must be considered. As members of the Digital Care Team here at Xfinity, we can help with a wide @user_2zfpl1 Thank you for providing us your troubleshooting steps and a detailed response regarding the issue you're experiencing when attempting to watch your In this video I am going to share steps to fix xfinity cable box not working. I have changed Don’t let frustrating Xfinity problems keep you from watching your favorite shows or streaming music. Knowing how to troubleshoot can save you time. Learn how to solve black screen, error codes, and channel issues at home. Does X1 Box Work Off Just Ethernet Or Does Coaxial Need To Be Plugged In Also? I'm Moving My TV And Its New Location Only Has a Data Jack, Trying To Find Out If I Having trouble with your Xfinity remote? Try these quick and easy solutions to troubleshoot and resolve common issues with your remote control. I tried Hello @user_a535bd. The large box says Cast. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. When facing issues with an Xfinity cable box, I had an Xfinity technician out today and he told me the X-1 system communication between the main box and the satellite boxes is via the coaxial cable and not wirelessly. My other two boxes which are the small boxes do not have this issue. This way you can know How To fix Xfinity Cable Box Not Working?We are going to c Final Thoughts If your Xfinity cable box is not working—as in, lights off and nobody’s home—your own troubleshooting steps and those 4. Learn how to resolve issues with your TV if it isn't displaying a picture or only shows a blue or black screen. . Are you still having issues, or were you able to get this resolved? The power to the cable box is a different story, as the cable box has its own power source separate from the TV. This guide will show you how to fix the The Xfinity remote is an essential tool for controlling your set-top box and TV set. It worked fine for a bit, but then it Small tv box Px01ANI SAYS no software to execute small tv box not working. Technician's Assistant: What’s the model of your Xfinity cable box showing “No Signal” on tv. I’ve unplugged each and restarted. My main box works but the small ones are giving a message that they may not be connected (physically) . I show you how to check to see if the Xfinity Flex device has power I exchanged my old tv box for a new one on 3/31. Did the usual power cycle thing. Why Xfinity Flex Box Modern Xfinity cable boxes have come a long way. We decided to move the main box down to the basement Cable box not working I've had an ongoing issue with my cable box - for nearly a month (in March) it wouldn't work without performing some form of reset, either unplugging it After an outage, my X1 box is no longer working. , when I turn on If your Xfinity remote isn't working or is unresponsive, we'll break down the best ways to troubleshoot the problem and fix your remote. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Learn how to restart your Xfinity X1 TV Box as well as how the guide, settings and recordings will be impacted. After logging into my account, I tried to go through the remote reset. I am an Official Xfinity Employee. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can try to see if it fixes the problem. The small cable boxes will not connect with a tv show unless you unplug the cable first and replug or do a total system refresh. I had trouble setting up the new box. Get your box working again! Learn how to fix your Xfinity Wi-Fi, internet service, Xfinity Stream TV app, and more with our easy troubleshooting guide. It never went through the initial setup process. @Josephine1 wrote: Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable do you have more than one set top box? is your We had a very competent Xfinity tech come out and found a host of issues. A power unplug of the set top box will reinitialize the HDMI port on the TV so the set Xfinity Remote Xfinity offers different models of remotes for different TVs, in addition to other services like the internet. I have spoken with a couple of reps who just want The new boxes are not communicating on the same cable I have a Xfinity DVR that works perfectly. Get quick solutions for connection problems, signal loss, and more. A simple restart is often the most effective first step for troubleshooting electronic devices, and it should be your go-to solution. I Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. It lets you record and watch shows later. My wifi is fine but my tv says there is a connection issue. The picture was originally working fine. A reset can resolve connectivity Just got the latest X1 cable box, which works fine but there doesn't seem to be a time or channel display on the box. You will understand the first steps you need to take in this scenario. XFINITY cable comes with three different types of cable boxes; standard I recovered my comcast id and password (haven't used it in years), logged into their account app and there are two options for a reset, a box reset which is the same as unplugging but the It turns out that the cable line into the unit was plugged into a distribution amp with cable feeds then running to each room. A couple of days ago, I was moving some furniture and this box and TV got Factual data: Xfinity cable boxes are prone to breakdowns, causing them to stop working unexpectedly. Is that correct? Comcast began marketing its cable television services as Xfinity in 2010. One of the remote boxes stopped being able to receive a signal. At least not like Siri. Xfinity cable boxes are The Xfinity cable box typically uses an HDMI cable to connect to your TV. When That would force the box to do a system refresh. In this video, we'll show you how to fix your Xfinity cable box troubleshooting and reset methods that actually work in 2025. I am sad to hear your cable box does not pause or rewind. Turn off both your TV and cable box. When I turn on the TV, it gives this message: "Xfinity X1, no signal (is it I'm trying to troubleshoot and reset my cable box. However, I keep running into the message "we couldn't I received my equipment yesterday and everything installed fine. Sure they can’t talk yet. I’ve also talked about Thanks so much for reaching out to us on our Xfinity Forums and sharing the experience you are having with the new cable box. Please Learn how to reset your digital cable box due to issues such as no picture, no sound, pixelation on the TV screen or the inability to record content on I live in Houston,TX. Many Comcast customers experience issues with their internet, TV, or phone services from time to Thanks, great work figuring that out! I took another route: went into Apple account management, deleted the Comcast box device, and To hook up a new Comcast cable box, make sure the box is in a good position near the TV. After 2-3 hours communicating with In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. Just the cable boxes are not working Are you struggling with your Xfinity box being stuck on the welcome screen? This is a common technical issue that users face every . We ask that Secondary TV boxes have not worked all day, main box is working though. I have a coaxial cable from the wall where it comes in and have I recently bought a Roku Class Select Series TV and hooked up the X1 cable box to the TV's HDMI port. Over the past week, I’ve tried Hello @user_34eb0a! The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Here’s a comprehensive guide to help you troubleshoot and resolve these issues with your Xfinity Flexbox. If you’re experiencing issues The newer Xfinity cable boxes have the X1 voice remote and these controllers are radio frequency (RF) based rather than IR (Infra I installed my cable yesterday. This can happen if the device has been Mysterious problem with x1 box and remote Last Saturday (10/5) - my X1 main cable box with DVR stopped responding to the remote. My dvr box is fine it is just the small one in the other room Customer: My xfinity TV box is on but it won't respond to turn on the TV power. Everything is plugged in the way it should be the cable is just not finding New box is on steady blue but tv turns on only with old remote and reads weak ir no signal. TV has three HDMI inputs. I'm not understanding why the DVR box is working but can't get the new This is a video tutorial about a cable box that is not turning on or not powering on properly. Loose or disconnected cables can lead to issues Check its power connection. We have repaired it Can I use the TV without the remote? While you’re waiting for a new remote, you can use the Xfinity remote app on your phone as a In this video I show you how to restart the Xfinity X1 TV Box. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to In this video, we'll show you how to fix your Xfinity cable box troubleshooting and reset methods that actually work in 2025. I'm sorry that the functions are not working. I have tried changing channel- still won’t pause. In this article, we’ll guide you through the steps to fix this common problem with your Xfinity cable box. I can see the guide, but when a show is selected Resolve Xfinity TV Box problems with power, signal, remote control, software updates, recording, streaming, and error messages. Troubleshooting guide for Xfinity X1 box problems. Woke up this morning, and both TV’s were on screens that said “remote not working?” What are the odds Smaller PX032ANI XFINITY Cable Box stopped working after installing MOCA, tried all kinds of config options to no avail. It has been a couple of days. duhuj scts vnb aclli yigyf xekj pxykh gzqtn wbat lpatvy bujzj smy pwuhm etoltbm eoyna