Csr number metrocard. For PTAR Help desk support please call 1-800-343-9000.

Csr number metrocard Why bother with MetroCard at all? To take advantage of this, register your SmarTrip card with the SmarTrip® Regional Customer Service Center. Please try again later. NY, NY 10027 Queens 165-08 88th Avenue, 3rd floor. Over the next few months, we’re replacing AAR ID and AAR MetroCard for eligible customers with a new AAR OMNY ID card. Where to buy LIFE (Low Income Fare is Easy) is a fare discount program to reduce the cost of transit for low-income riders. As part of the transition to tap-and-go payments with OMNY, the EasyPay Account Service Center will close on July 1, 2025. When you’re ready to start using your new OMNY card, just add value and start tapping. For more information regarding your SmarTrip Card or to report a problem, please call 1-888-762-7874, TTY 703-620-8782 or send an email to . Agency: Metropolitan Transportation Authority Division: Metropolitan Transportation Authority Customer Service Phone Number: 511 Business Hours: Daily: 6 AM - 10 PM Staff is available through the automated phone system during business hours. CSR LoginAccount Number: Created Date3/30/2010 3:46:21 PM To access information regarding your Kia Finance America account, including account status, date of last payment received, and pay-off information, you may call the Kia Finance America automated phone system at 1-866-331-5632. Public Transit Automated Reimbursement (PTAR) System Questions and Answers The following are typical questions and answers concerning the PTAR system. If you do not have an OMNY account, you must provide the card number or the transit account number for the lost OMNY card. MetroCard offers Westchester residents the convenience and same discounts that are being enjoyed by millions of people in the New York metropolitan area. Feb 6, 2025 · When contacting customer service, be prepared to provide your Metro card number or other relevant information to identify your account. * CSR number provided when your claim was submitted. They will assist you in checking your balance and provide any necessary support. Interested in OMNY? Interested in OMNY? Check this box, and we'll reach out when OMNY becomes available. New York City Transit Call 511 for automated travel information 24/7, agents are available from 6 a. The regional fare collection partnership establishes a convenient way for customers to pay for bus, rail and parking services and to transfer between Go Paperless and manage your account easily and securely! To get started just login to your account and select Email Opt In to start receiving your statements and notices via email. If you want more flexibility with your fare payments, try OMNY. Fair Fares also gives 50% off Access Apr 3, 2025 · Once you obtain your reduced-fare OMNY card, the best way to transition from MetroCard to OMNY is by using the last amount on your MetroCard before you start using OMNY. 2 days ago · News The MTA is giving out free OMNY cards at subway stations today only MetroCard swipers get a one-day perk: free OMNY cards for the first 400 riders at every customer service center. May 20, 2025 · The Metropolitan Transit Authority in New York City replaces senior cards or reduced-fare MetroCards via an online application located on MTA. Register your EASY Card to receive balance protection if the card is lost or stolen. NOTE: Reduced Fare Lost or Stolen MetroCard claim option may not be available due to system maintenance. The MetroCard machines will disappear completely in 2024, but you can still use the MetroCard until late 2024. Houston, Texas 77002 Mailing Address: METRO P. com Automated Telephone Service 24/7: 1-877-323-RIDE (7433) During non-business hours call: 1-718-330-1234 TO GET ACCOUNT INFORMATION EasyPay MetroCard Account 4 days ago · The MTA will give out a limited number of free OMNY cards at select train stations throughout the boroughs, including Flushing and Yankee Stadium. Visitors to the NYC Transit Customer Service Center may: Apply for a Reduced-Fare MetroCard Report a Reduced-Fare MetroCard lost or stolen Report a problem with a Reduced-Fare MetroCard Report a problem with a full-fare MetroCard Apply for an EasyPay Reduced-Fare MetroCard Request a non-gendered Reduced-Fare MetroCard Receive help with travel Both SmarTrip and CharmCard work on Metrorail, Metrobus and all Washington regional bus systems including ART, CUE, DASH, DC Circulator, Fairfax Connector, PRTC OmniRide, Ride On and TheBus; and Baltimore Metro Subway, Local Bus and Light Rail. With a Reduced-Fare MetroCard, you can save 50% on public transit. To expedite customer service and billing questions, please include billing address and account number: TO REPORT A LOST, STOLEN OR DAMAGED CARD Online at: www. We’re proud and excited to welcome Reduced-Fare riders to OMNY! Your new Reduced-Fare OMNY card is enclosed. To ride, just tap a screen reader to pay your half-fare discount 5 days ago · The first 400 people to transfer their MetroCard balance to an OMNY card at the Customer Service Center in the stations will have the card fee waived. It has been the farecard for the subway for many decades, but is being replaced by the new contactless OMNY system mentioned earlier. Call volume is often high. But with NYS-Ride (pronounced NICE-Ride) you may save about 30% on your public transportation expenses however you ride; bus, subway, train, ferry - you save! NYS-Ride is a state employee benefit that allows you to use pre-tax dollars on a variety of qualified public transit and parking costs. Metro news and service information for the Washington, DC, Maryland, and Virginia region. TTY users can connect with us at 716-688-0108. By using the Fair Fares NYC discount, New York City residents get a 50% discount on subway and eligible bus fares (including the Staten Island Railway, Roosevelt Island Tram, and Hudson Rail Link). Come back to it later. • Fair Fares Customers: How to file a MetroCard claim Call 311 directly. If you need a Reduced-Fare MetroCard to ride Bee-Line or NICE buses, call 511. You can register your card online in the Transit Store, in person at any Transit Service Center or by calling customer service. There is no charge associated with filing a Lost & Found claim with NYC Transit, MTA Long Island Rail Road or Metro-North Railroad. CSR LoginAccount Number: Pin Number: 3 days ago · “As we prepare to say goodbye to the MetroCard, we want to make sure customers are aware of all the resources available at our growing number of Customer Service Centers across the subway system,” said MTA Chief Customer Officer Shanifah Rieara. Select Bus Service MetroCard Fare Collector Transfer Problem If your problem is not listed, print a claim form to mail to us with your MetroCard or request a claim form with a postage paid envelope at any station booth. • EasyPay customers If you file a claim by mail, please remember to enclose (full or reduced fare) your original MetroCard Vending Machine receipt or call 1-877-323-7433. com Automated Telephone Service 24/7: 1-877-323-RIDE (7433) During non-business hours call: 1-718-330-1234 TO GET ACCOUNT INFORMATION EasyPay MetroCard Account Service Center 1-877-323-RIDE (7433) 9 AM to 5 PM weekdays, except holidays 9 AM to 2 PM Saturday EasyPay MetroCard Account Service Center PO Box 52021 Newark, NJ Get help with a Reduced-Fare MetroCard issue. For more information on fees, please see omny. Please use this number as well for NYS Thruway E-ZPass matters. Riders can still pay with coins (no pennies) or MetroCard - dollar bills are not accepted Get help with managing your account and troubleshooting service issues when you visit our online Metro support hub. If the card is not linked and you don’t have the card number: Visit a customer service location, such as the MTA Customer Service Center at 3 Stone Street in Lower Manhattan, to report the loss and obtain a replacement. Info under Customer Self-Service, MetroCard eFix: File a MetroCard claim and Lost or Stole Reduced-Fare MetroCard. No problem! Pay for transit fare in cash on the bus at the new farebox. At the end of the 30-Day Unlimited plan your credit/debit card will be charged $132. Learn more about this important program and where to apply at BenefitsCheckUp. If you don’t have an account, keep a record of your 18-digit card number, CVV, and expiration date. Once you’ve initiated your refund, you will need to mail us your SmarTrip card If you’ve lost something within the MTA system, visit the appropriate links on this page to inquire about your item. Get your questions answered. Call the MTA Customer Service Number You can call the MTA customer service number to check your balance. mta. You will need to have your MetroCard number ready when you call. Metrocard Customer Service Centre located at 3 Stone St, New York, NY 10019 - reviews, ratings, hours, phone number, directions, and more. When will MetroCard be phased out? MTA will stop selling MetroCards on December 31, 2025. daily. Contact METRO METRO Corporate Offices: Lee P. TAP is a reloadable fare card that offers the most convenient and flexible way to pay your fare on Metro bus and rail. We offer transit coverage in the New York Tri-State area, so you can benefit from commuter benefits no matter where you live. Managing New York transportation service information, maps, schedules, fares, tolls, and more. 90 (Reduced Fare: $1. Discounts are applied toward the purchase of weekly and monthly transit passes on Metro and other participating transit agencies in LA County, or toward a 20-ride pass for use on any one of the participating agencies. The MetroCard system will end sales on December 31, 2025, with full OMNY implementation in 2026. PATH does not refund trips on lost or expired MetroCards. Why don't just use contactless payment? The MetroCard system is old and unreliable, and OMNY has $34 cap per week for any number of rides: https://omny. Reduced-Fare OMNY customers – Contact OMNY Customer Service online or by calling 877-789-6669 for questions about OMNY payments and transactions. What if I need help with my EasyPay account? For assistance call or write to the EasyPay Account Service Center. You can get help in most languages. Box 61429 Houston, Texas 77208-1429 Please find phone numbers for individual departments and programs below. If you rely on the bus or subway to get around, your transportation expenses can add up fast. Use this form if you wish to receive an update on the status of your claim. If you'd prefer to switch to OMNY right away, you can transfer the remaining balance on your MetroCard to your OMNY card at any MTA Customer Service Center or mobile sales vehicle. CSR LoginAccount Number: Credit Card Number: Exp Date: The MetroCard The MetroCard is a thin, credit-card sized farecard made of (cheap) plastic. See the back of the OMNY card for the card expiration date. The various methods are listed below: Contact the MTA by Telephone – Phone Numbers If you wish to call the MTA about the New York Subway or any other New York Transit system governed by the MTA, the phone numbers are as follows: The process to get a replacement Fair Fares NYC discount card or refund for an eligible Fair Fares NYC MetroCard varies based on the type of card you have and what happened to your card. You can find the transit account number in your Metro news and service information for the Washington, DC, Maryland, and Virginia region. 2 days ago · Starting Tuesday, New Yorkers can get free OMNY cards by transferring MetroCard balances at MTA service centers. Jan 21, 2025 · In the next few months, the Metropolitan Transportation Authority (MTA) will be ending the EasyPay Reduced-Fare MetroCard program as part of the transition to the new fare payment system known as OMNY. info/farehelp. Here's how to get a card and adopt the new system. Jamaica, NY 11432 Staten Island 201 Bay Street Staten Island, NY 10301 A SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares. 00 and your first use will start a new 30-Day period. You can also purchase a day, weekly, or monthly pass at Ticket Vending Machines and at the Transit Store. Brown Administration Building 1900 Main St. You might still want to read this section as the MetroCard Washington Metropolitan Area Transit Authority: FaresNeed assistance? Call (888) SMARTRIP (888-762-7874), 7 am - 8 pm, Monday - Friday, except Thanksgiving, Christmas, and New Year’s Day OMNY Customer Service can also easily assist if your card is registered to an account. For PTAR Help desk support please call 1-800-343-9000. If you are already enrolled in the MTA's Reduced-Fare MetroCard program, you can Nov 13, 2025 · The MetroCard is over and OMNY is glitchy as hell; here's what you can do about it OMNY is here for good, so get used to it, and its occassional bugs. Please ensure you have following information: To request a refund, you must submit the MetroCard in question to MTA New York City Transit by using either a prepaid business reply envelope, available upon request at any subway station, or mailing the card with a completed claim form to MetroCard Customer Claims, 130 Livingston Street, Brooklyn, NY 11201-9625. The number is 718-330-1234. Finding exact change for each trip was burdensome. May 22, 2025 · Customers can transfer value from a MetroCard to an OMNY card at customer service centers in select subway stations, at the MTA office in Lower Manhattan or at mobile sales vehicles. Fair Fares NYC locations are open Monday-Friday, 8:30 AM to 5 PM, and closed holidays. There is an issue with my E-ZPass or the Tolls by Mail program. (Photo by Dave Colon) The end of an era has officially arrived: After years of teasing the MetroCard’s imminent death, the MTA will stop selling the iconic yellow-and-blue cards that have granted riders access to New York City’s public Medicaid enrollees using public transportation to obtain a Medicaid‐covered medical service provided by a PTAR‐participating medical provider, can receive a Metrocard directly from that provider. Hearing impaired customers should use their preferred relay service Commuter benefits allow you to pay for public transportation or parking expenses with pre-tax funds. Transit accounts cover public transportation. 376,096 New Yorkers have enrolled in Fair Fares NYC! Fair Fares NYC is a City program that helps New Yorkers with low incomes reduce their transportation costs. What is the NYS Commuter Benefit? The cost of traveling to and from work is unavoidable. Reduced-Fare OMNY cards SmarTrip Refunds and ReplacementsRefunds SmarTrip stored value and passes are non-refundable. With the Fair Fares NYC discount, eligible New York City residents ride certain transportation systems for half the regular price. See locations here. You will still be able to swipe and spend your balance down until MetroCard acceptance ends later in 2026. info/terms-of-service, or contact OMNY customer service at omny. 45) Single ride (only sold at subway vending machines): $3. Washington Metropolitan Area Transit Authority: FaresNeed assistance? Call (888) SMARTRIP (888-762-7874), 7 am - 8 pm, Monday - Friday, except Thanksgiving, Christmas, and New Year’s Day Dec 15, 2024 · NYC shows reduced-fare OMNY cards for seniors & disabled individuals, offering greater accessibility to public transit & improving commuting affordability. or see a red-jacketed Passenger Information Agent. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. If you ride Bee-Line or NICE buses, you should continue to use your Reduced-Fare MetroCard until OMNY is available on these services. info/contact or (877) 789-6669. Clients who use a Fair Fares NYC discount on eligible transit systems have either a Fair Fares NYC MetroCard or a Fair Fares NYC One Metro New York (OMNY) card. Automated Assistance is available 24 hours a day, 7 days a week. With a MetroCard, transit riders are able to buy a card with a fixed number of rides or buy one with unlimited rides for a specific time period. Card Type Please indicate the type of your card by matching the serial number on the back of your card with the pattern that is circled on the images below. Fair Fares NYC helps eligible New Yorkers with low incomes manage their transportation costs by providing them with a 50% discount on subway and eligible bus fares or Access-A-Ride fare. OMNY fare cap Pay-Per-Ride fares, Access-A-Ride fares, 7-day unlimited passes Ready to go more places with Metro? Qualifying LA County residents can enjoy 20 free rides every month on Metro or a discounted pass on another participating transit agency. What should I do? For issues with your E-ZPass or Tolls by Mail, including malfunctions or summonses, please contact the E-ZPass Customer Service Center directly by calling 1-800-333-TOLL (8655). Looking for more information about PATH? Find out more from the Port Authority of New York and New Jersey. As part of the transition to the new fare payment system known as OMNY, the EasyPay Account Service Center is now closed. info/fares. You can complete this form, but know that many claims can be filed online. It is also valid for travel with 25 transit agencies across LA County. The company aims to ensure a smooth and efficient experience for individuals seeking help with their Metrocard usage. If you don't get through, call back later. OMNY Find a store Find all the places you can get an ORCA card! Buy and reload cards at participating retailers, vending machine locations and customer service offices across the region. It Subways, local buses, and Staten Island Railway: $2. 25) On September 30, 2025, the MTA Board approved changes to fares, tolls, and ticketing policies, all to take effect in 2026. If you experience a problem filing a web claim, contact Customer Service at 718-330-1234 or 511 in the New York area, 7 days a week, 6am to 10pm. You can even get an application form in English or Spanish. The service is available 24 hours a day, 7 days a week. CharmCard Transition Key Dates Additional support for CharmCard holders is available by calling SmarTrip Customer Service at 888-SMARTRIP (888-762-7874). How do the EasyPayXpress plans work? A. O. Need more help? Give us a Call! Mar 20, 2025 · With the news of MetroCards departing by the end of 2025, it's time to get on board with OMNY. Apr 11, 2025 · If your card is not linked: Call OMNY Customer Service at 877-789-6669 to suspend the card by providing its number. The first 400 at each center will receive fee-waived cards. Note: Please have your account number or social security number available when you call. m. to 5 p. easypaymetrocard. You must provide the email address connected to your OMNY account. Meet our Mobile Sales team in your neighborhood. And if you Metro news and service information for the Washington, DC, Maryland, and Virginia region. Contact us by phone You can call OMNY Customer Service directly at 877-789-6669, available 7 days a week from 6 am to 8 pm. Mailing Address: EasyPay MetroCard Account Service Center PO Box 52021 Newark, NJ 07101-8221 Public, non-public and preschool personnel and administration can use this page to access applications, forms and Office of Pupil Transportation (OPT) policy and procedure information. Ticket Machine Claim Form MetroCard Customer Claims 130 Livingston Street Brooklyn, New York 11201-9625 Be sure to include your name, address and phone number, your damaged RFM, an explanation of the problem and the address to which the new RFM should be sent. Please complete all fields. Parking benefits cover parking at or Nov 6, 2025 · Complete the new “Switch Fair Fares Discount from MetroCard to OMNY” form in the Quick Links section of the portal homepage You can keep using your active Fair Fares MetroCard until it either expires, or 30 days after you request an OMNY card or renew Fair Fares, whichever comes first. Metrocard Customer Service in New York, NY provides assistance and support to customers with Metrocard-related inquiries and issues. This card replaces your Reduced-Fare MetroCard; but don’t worry, you can sFll use your Reduced Fare MetroCard unFl it expires. If the status of your claim does not appear, please call 718-330-1234 to speak to a customer service representative. Select Bus Service MetroCard Fare Collector Jun 9, 2025 · MTA mobile sales vehicles provide assistance with our Reduced-Fare program, signing up for OMNY, and more fare-related issues. If it does not start with 0167, then the card cannot be used. Nov 5, 2025 · For many years, AAR customers have asked for a simpler way to pay for their AAR trips. As we transition from MetroCard to OMNY, existing Reduced-Fare MetroCard customers will receive OMNY cards in the mail through January 2025. It must start with 0167. Nov 10, 2016 · What is Access-a-Ride? Access-a-Ride is an MTA funded transportation program that lets vehicles pick up and drop off those who are unable to use mass transit due to disability or age. Q. Linking to OMNY will not immediately deactivate your Reduced-Fare MetroCard. The last 20 numbers in the bottom right corner is your card number. Visit new. Bronx 888 Garrison Avenue, 3rd floor. Balances on unregistered EASY Cards are not replaced when lost or stolen. to 10 p. You may choose to have a transit account, or a combined transit and parking account. The PTAR system is used by Medical practitioner (facility) staff to claim reimbursement when they distribute Metrocards to Medicaid enrollees, and to reimburse those Medicaid enrollees attending New York City-based methadone maintenance This OMNY card costs $5 to purchase and must be loaded with a minimum of $1 or a fare product at the time of purchase. The Reduced-Fare ID Number is the number on the back of the card below your name. If needed, you can transfer the balance between a Reduced-Fare MetroCard to a Reduced-Fare OMNY card at the same three locations listed above in the “apply in-person” section. Contact the MTA Customer Service Center: Call the MTA Customer Service Center at (123) 456-7890 to report the loss or theft of your senior citizen MetroCard. 3 days ago · “As we prepare to say goodbye to the MetroCard, we want to make sure customers are aware of all the resources available at our growing number of Customer Service Centers across the subway system Select Bus Service MetroCard Fare Collector Machine Problem Use this form to file a claim if your MetroCard was not returned from a MetroCard Fare Collector Machine located at a Select Bus Service bus stop. There are two EasyPayXpress plans - 30-Day Unlimited and Pay-Per-Ride: The EasyPayXpress 30-Day Unlimited MetroCard functions just like the regular 30-Day Unlimited MetroCard; it starts when you first use it. This information may help OMNY Customer Service recover your balance. Contact customer service Submit your questions to customer service quickly and easily. If you need assistance with your EasyPay account, please call 511. Refunds are available in the following circumstances: Non-Residents: Customers who live outside a 100-mile radius of the District of Columbia must contact SmarTrip Customer Service at 1-888-762-7874 to initiate a refund. Contact us via phone or mail for Metro by T-Mobile customer support. If you use the area code 212, 347, 516, 631,646, 718, 845, […]. It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. Which payment method would you prefer to use with OMNY? We are transitioning to a new contactless fare payment system known as OMNY, which is available at all subway stations and on all MTA buses. Here are the steps on how to check your MetroCard balance over the phone: Agency: Human Resources Administration Phone Number: (718) 557-1399 Business Hours: Monday - Friday: 8 AM - 5 PM You can reach staff during business hours (except for City Holidays). Bronx, NY 10474 Brooklyn 2400 Fulton Street, 4th Floor Brooklyn NY 11233 Manhattan 132 West 125th Street, 4th floor. Apr 11, 2018 · Useful Phone NumbersCustomers may call the numbers below for assistance and to request copies of brochures, bus and subway schedules, the large print edition of the subway map, and braille line maps. Mar 19, 2025 · The transition to the new tap-and-go system for New York City subway and bus riders is expected to save the agency at least $20 million annually, it said. May 1, 2018 · MTA – Metropolitan Transport Authority of New York Contact Information: There are many ways to contact the MTA via telephone, by letter and in person. Once the balance has been used up, you can start using your OMNY card. Receive reduced fares on Long Island Rail Road and Metro-North Railroad. If you’re an existing Reduced-Fare customer who Find Your SmarTrip Card Number On Your Plastic Card 1. Please ensure that you have the following information: Date and time of incident Type of MetroCard and method of payment used to purchase/add value to this MetroCard Machine number MTA NYC Transit Customer Service Center located at 3 Stone St, New York, NY 10004 - reviews, ratings, hours, phone number, directions, and more. Access tools to manage your account and make payments online. Load, Tap and Go! Learn how to TAP. You can keep your MetroCard to: Spend down any remaining value before your card expires. The results will indicate if your claim is in process or closed, along with the date of closure. This card serves as your new customer ID and includes your AAR ID number, photo, and Personal Care Attendant status if authorized. When Mar 6, 2025 · If you need a Reduced-Fare MetroCard to ride Bee-Line or NICE buses, call 511. Provide them with the necessary details, such as your name, address, and the serial number of the lost card. How To Reach Us Online at: www. All correspondence should include your name, EasyPay MetroCard account number, current mailing address and daytime telephone number. In-person customer service to help you switch is coming soon. While speaking with an OMNY Customer Service representative, you can access your OMNY account, hear your trips and charges, manage your travel cards, and more. Where can I get help with my MetroCard? To address problems with your MetroCard, call MetroCard Customer Service at 212-638-7622. Get help in person You can also get help with the Reduced-Fare program in person: Visit a Customer Service Center in select subway stations any time, 24/7, or at 3 Stone St in Lower Manhattan, Monday-Friday, 9 a. 2. As part of that change, the MTA will no longer accept new EasyPay applications for Reduced-Fare customers. Flip your card over. We can send you a link to this page to help you get back to it when you’re ready. 25 Unlimited 30-day MetroCard: $132 (Reduced Fare: $66) Express bus: $7 (Reduced Fare, during off-peak hours only, will remain at $3. You may transfer your balance from your lost, stolen, or damaged card to your new Fair Fares NYC OMNY Card by calling OMNY Customer Service at 877-789-6669. How to transfer your MetroCard balance Visit an MTA Customer Service Center or a Mobile Sales van. Always include your name, EasyPay MetroCard account number, current mailing address and daytime telephone number. fswjrt slczv soha pbt cayj ermhnyl dfhql ppglx jvchsjs mamhdl kyxknwc shh tkfct bvccwv bsbv