How do i reset my telstra smart modem password 4. Changing Your Modem Login Password 3. The super short summary: 1. Using a pin, reset the modem by pressing and holding the reset button on the modem until all the lights go off. Telstra tried to do remote testing but obviously got nowhere. Disclaimer: The content shared on this channel is for educational and This guide shows you how to restore the factory default settings on your Telstra 4GX USB Modem 2 Windows 11. Can you help me with this? Oct 9, 2022 · This guide explains how to regain access to your router if you forget the password, providing helpful tips and solutions. I don’t guarantee the accuracy of it content. , for her. If you changed the wifi password and didn't change the admin password it will be the original one on the bottom of the modem. Wi-Fi 4G Advanced modem pdf manual download. Feb 7, 2004 · Please switch back your Telstra Smart Modem to the Telstra fixed network was in my email from Telstra. Need help? Do you have a question about the NBN Technicolor Smart Modem Gen 2 DJA0231 and is the answer not in the manual? Hey, we've got nbn thanks to a telstra gen 3 smart modem, and for some reason the panel just refuses to accept any and all passwords. To reset your 4G LTE Modem to factory default settings using the Reset button: Locate the recessed Reset button on the back of your modem. Select the Network: Choose the Wi-Fi network name (SSID) shown on the modem or the provided fridge magnet. Most of the time it was changing wifi band settings and seeing what device was connected over wifi and how strong the signal strength was. Oct 6, 2004 · I personally have modded the Telstra Frontier (DJN2130), Telstra Smart Modem (DJA0230), and Telstra Smart Modem Gen 2 (DJA0231) with these instructions. To add Internet Optimiser in My Telstra: Go to Services Choose your internet service Select Extras Add Internet Optimiser. If you have a USB drive connected to your modem router, remove it. Forgetting your password isn't an issue - check out this video to see how you can reset your Telstra ID password using the My Telstra password. If you have the Arcadyan version this is the link to the video for the Jan 3, 2017 · View and Download SAGEMCOM F@ST 5355 manual online. I got another SM3 modem and changed the wifi name and now it won’t Basically, you can reset the Telstra router so get access to the management console using the default username and password ***** the default IP address. Can I use my own modem with Telstra ADSL? As a rule, your modem has to be compatible with your technology type. Insert a When I worked at Telstra I was a service specialist I had the ability to remote into the modem with customers permission and change settings. The modem password for the new Telstra modems is the wifi password. This will erase everything on the device and restore the settings it had when new. View and Download Telstra Wi-Fi 4G Advanced user manual online. Telstra automatically do Firmware updates when they're online 3. Regularly update firmware to patch vulnerabilities. Restore factory default settings If your internet connection is slow or doesn't work as it usually does, it may help to restore the factory default settings. Est. Guide to setup your telstra modem. Pre-Paid 4G USB Plus Wi-Fi network hardware pdf manual download. Nick Schuster shows you how to reset a Telstra NBN modem when the internet goes on the blink What devices do you need to unplug or move? Where to place your modem Quick set up video To set up your Telstra Smart Modem, you can either watch the video How to set up your Telstra Smart Modem 4 or follow our step-by-step instructions below. Why is my Telstra modem flashing white? White (flashing): The firmware is automatically upgrading. View and Download Telstra MOBILE WI-FI 4G getting to know manual online. There are a range of common questions people have about their modem, specifically the Telstra Smart Modem So I forgot what's my password for the router. It doesn’t reset, turn off, lights, lights don’t flash. View and Download Telstra 5G WI-FI PRO MU500 user manual online. 2. Here’s how to factory reset Telstra Smart Modem Gen 3 and rerun the setup wizard to restore internet and Wi-Fi connectivity. Telstra Netgear V7610-1TLAUS Password Reset and Access Issues V7610-1TLAUS users often face forgotten admin passwords and difficulties accessing remote management features. Table of Contents 1. So it turns out my Telstra Gen 2 Smart Modem had its SSID, admin password and WIFI password reset somehow! No idea how that happened! I have changed them all again. Since I connected I have the following issues: Renamed the SSID and password from the standard Telstra SSID to something easier (IE Family WiFi). Page 2 Username – admin Password – Telstra ( Case sensitive) If it advises the information is incorrect, Please check the sticker on the bottom of your Telstra DJA0230. See full list on portforward. reading time 5 minutes. 4. 5. Get answers to common problems like Wi-Fi not working and resetting your Telstra smart modem. If that's the case I also assume that in doing the factory reset i will also lose my unique login details enabling my connection to Telstra NBN. If a password for a modem’s settings is forgotten, the password can be reset to the factory default value that came with the modem. How do I find out what is so I can conect a second computer Technician's Assistant: Have you connected to this WiFi network in the past? Customer: Yes, my own computer plus my iphone are coonected. Modem Wi-Fi Booster For use with compatible Telstra Smart Modems. If you bring over your Telstra Smart Modem from a PPPoE or TPG you may need to reset your modem to its factory settings so it can work with us, if not then it would just connect. Oct 17, 2025 · Learn more Fix common internet issues by resetting your Telstra Smart Modem Gen 2. For Telstra Smart Modem Gen 3, the password is the same as the Wi-Fi password found on the bottom of your modem. The phone light on the Telstra Smart Modem Gen 2 may not be green because the modem is not connected to the internet. Sons phone connects to the WiFi, but is slow to the They reset my modem to factory defaults without asking me for permission – I lost all my port forwarding and static mapping configuration. Please note that all settings in your router are deleted during this process. Telstra lock these down tight, so tight you cant even change DNS servers 2. Find expert solutions for Telstra modem login, gateway access, and password issues. Navigate to the wireless or security settings tab, locate the password field, and enter a strong new password. It will connect with the default credentials and then a few minutes later Telstra pushes the correct credentials down with CWMP and the modem reconnects with your actual credentials. Telstra’s_Internet User Name and Password Manuals and User Guides for Telstra DJA0230. To connect to a V7610 Netgear router, ensure your device is on the same network, open a web browser, and enter the router's IP address 192. If the reboot didn’t resolve the issue, use My Telstra to deactivate Internet Optimiser and then reactivate it a few minutes later If reactivation didn’t resolve the issue, it’s possible your Smart Modem software isn’t updated. Download Telstra Business Smart Modem PDF manual. Green light on my modem is on Wi-Fi button as well as my I don’t know the cause, but Telstra advised they did a “remote factory reset of my modem” and claimed this has fixed the issue. MF910V modem pdf manual download. 168. com Aug 22, 2023 · If you’re a Telstra customer, learning how to change your WiFi password is important. Lights Modem Connections and Buttons Gigabit WAN port for connection to NBN connection Box (FTTP FTTC and Fixed Wireless) NBN Cable Modem (NBN HFC), Cable Adaptor (Telstra Cable) or Optical terminating equipment (Telstra Velocity). If UNI-D1 does not work, try all ports. DJA0230 modem pdf manual download. Jul 7, 2025 · You can reset your 4G LTE Modem to factory default settings using the Reset button on the back of the modem. To connect to a Smart Modem Gen 2 Telstra router, ensure your device is on the same network, open a web browser, and enter the router's IP address 192. How to set up and place your Booster to improve a low Wi-Fi signal. If using FTTP/FTTC/Wireless plug an Ethernet cable into UNI-D1 on your NBN connection box into the red port on the back of the modem. Learn how to change the default name and password you use to connect your Telstra Smart Modem to Wi-Fi. Telstra Business Smart Modem User Manual View and Read online. Do this by using a paper clip press the modem’s reset button for about 10 seconds. My Telstra SM 3 keeps restarting and only the factory wifi name is discoverable and is unsecured even after I changed the wifi name, If I do a factory reset it works for a few minutes and then restarts back to the factory wifi again unsecured. I would like to do that via Wi-Fi. Learn about compatibility and Wi-Fi Guarantee. Telstra Gen 3 modem: password is the same as your modem’s default password (you can find this on the bottom of the modem) Customer: I get the following message "Your Telstra smart modem is still switched to 4G mobile backup. 1 or by loading the default IP address httpe://mymodem. By following these instructions, you'll be able to place the booster close to your modem, pair the units, and move the booster to the desired location with a weak signal. . 1. Up until recently I have been able to get into the Telstra NBN router using admin/admin but for some reason the password no longer works. Covering the antenna affects signal quality, and may cause the Telstra Mobile Wi-Fi 4G to operate at a higher power level than needed, and may shorten battery life. You go on their site and it says "Oh, the admin panel password is found on the bottom of your modem!" Hi I got Netgear Telstra Business Smart Modem, Model V7610 and lost user name / password and Wifi password as well. However, if you changed the default password to access your cable modem and lost the password, you must use the Reset button on the back panel. Set up your new Telstra Smart Modem by connection type by downloading the set-up guide, watching the video, or following the step-by-step instructions. Thank you for the information provided. Can somebody confirm this Set up instructions for 5G Internet for your Home or Business, connect devices to the Telstra Smart Modem 4 for 5G and best placement for best signal strength. However, I am on my broadband mobile network with Telstra making sure I turned my router after I connected to the mobile broadband from Telstra. Customer: tI have forgotten my Telstra wifi password. To reset the DJA0230 to system defaults, find the Reset button located below the Power button, then keep holding the Reset button for at least 10 seconds using a bent paper clip or similar View and Download Telstra Smart Modem 3 getting started online. Change Modem’s Login Password 5. Power Devices connected to Moem by Wi-Fi. Getting started. Identify your Telstra modem model using visual guides, model numbers, or the My Telstra app. 1 or Gen 2: password is Telstra. I logged into the admin portal and the wifi name is still what I changed it to. Where to place your modem for the best mobile signal strength. I tried to reset it but it does not go back to default User Name: admin and Password: telstra. My wife jsut baought new iphone and I need to connect it. Oct 5, 2021 · Quick steps for how to change your broadband or 5G modem and Wi-Fi password, name, and admin login using its IP address and account information. Telstra Gen 3 modem: password is the same as your modem’s default password (you can find this on the bottom of the modem) Telstra Telstra Internet Optimiser brings the power of DumaOS to your Telstra Smart Modem. Customizing Your LAN/WAN Settings 3. With the extender reset, it is now ready for the setup process. You can also use the web modem interface. They have only booked an NBN tech - Telstra believe it’s fault with NBN, NBN I know will say things their end are fine & it’s Telstra’s issue. 6. This was after 3 days of me telling them that the cable is cut on the street due to neighbour's construction work. Having a complicated password makes it likely that people will right it down and stick it on the modem or leave the default password. 5G WI-FI PRO MU500 modem pdf manual download. This video shows how optimize and fix some common WiFi problems on the Technicolor version of the Telstra Smart Modem. Smart Modem. Does this mean that all my devices and accounts used over this modem between when it was reset to default and now are at risk? I'm not sure how dangerous this is. Use default credentials if not changed. To set up your older Telstra Smart Modem (or replacement modem you can download the set-up guide PDF (portable document format) or watch the corresponding video. (Default SSID and Wi-Fi password located on label base of Modem View and Download Telstra MF910V user manual online. The Telstra Mobile Wi-Fi 4G has an internal antenna. Then, enter the login credentials (admin / Telstra) to access the router's configuration settings. 1 or Gen 2, the default admin password Telstra Smart Modem 1. Navigate to the Wireless or WiFi settings section, locate the password field, and enter a new secure password. Aug 21, 2025 · When it comes to the NBN we know you’ve got 99 problems, but troubleshooting your modem shouldn’t have to be one. In my opinion you don’t need a complicated password. Enter the admin username and password. Or, you can check the modem model by what it looks like, go to What Telstra modem do I have? To change your Telstra modem WiFi password, log into the router’s admin page via its IP address (usually 192. Technician's Assistant: Did the password ***** with the router or did you For Telstra Smart Modem Gen 3, the password is the same as the Wi-Fi password found on the bottom of your modem. This will bring up the Login screen (Figure 12) and from here you will be able to configure the Telstra Modem to Dec 26, 2018 · How to change WiFi password in Telstra NBN installation Aug 21, 2025 · When it comes to the NBN we know you’ve got 99 problems, but troubleshooting your modem shouldn’t have to be one. Connect your phone/tablet to the new network using the network name and password from Step 3. Struggling with your new Telstra Smart Modem Gen2? Get expert answers on username and password issues, Wi-Fi setup, and more in our Q&A community! What do I do if the My Telstra app keeps crashing, showing a blank screen, or expired session error? If the My Telstra app keeps crashing, there are a few ways to fix this issue. Lights 2. By taking proactive steps to protect your network, you can safeguard your personal information and prevent unauthorized access Index 3. If you have the Technicolor ver. Jul 7, 2025 · To reset your NETGEAR cable modem or modem router: Locate the Reset button on the back of your cable modem or modem router. View and Download Telstra Business Smart Modem V7610 manual online. Business Smart Modem V7610 modem pdf manual download. I understand that you have a problem with your Device right now. Just upgraded to Telstra, and have the new gen 3 modem. To solve this problem I am sure I will need to restore the router to factory settings. For added security, disable WPS and How to setup your Telstra Smart Modem Gen 2 (DJA0231/LH1000) with MATE for nbn FTTP, HFC, FTTC and Fixed Wireless connections. Thanks for any help! If you’re having trouble connecting to the internet, watch this video to learn how to troubleshoot Wi-Fi connection issues. This is not the experience we want you to have. My new ISP requires PPPoE and VDSL mode, they sent me a username and password for PPPoE. You can’t just use any modem with any internet plan. Aug 3, 2023 · What’s poppin’, guys? Are you looking to access your Telstra modem but are confused about how to go about it? No worries, because we got you covered! In this quick and easy guide, we will go through the process of logging into your Telstra modem, and how to change your WiFi password, network name, and more! Buckle up and let’s get into it! Feb 27, 2025 · Configuring Telstra Smart Modem for NBN Pre Requisites Firstly, Factory reset the Modem. I feel if the modem is replaced, it will be fine…? Find the default login, username, password, and ip address for your Telstra router. It's automatic. Enter the Password: Input the Wi-Fi password found on the fridge magnet. 2. nbn™ and other nbn™ Good to know: When you get a new Telstra Smart Modem, if you change the Wi-Fi name and password to be exactly the same as your previous Wi-Fi network, all devices will automatically connect to the new network. Connecting the New Extender to Telstra WiFi To connect your extender to the Telstra modem, you have two options: WPS method or using the web interface and installation assistant. What worked for me might not work for you. This video will show you how to connect your devices to your new Telstra Smart Modem™ regardless of your fixed broadband connection type. Can anyone please help me on this? Thanks in advance. View and Download Telstra Pre-Paid 4G USB Plus Wi-Fi getting to know your online. Smart Modem 3 network hardware pdf manual download. It is strange Telstra insists on a complicated password for accessing modem from LAN yet lets you use a simple four character password for remote access to modem over the internet. Telstra Smart Modem 1. But if you’re just changing NBN plans at the same address, you won’t need a new modem. Save changes and reboot the modem if needed. Telstra Smart Modem Gen 2 DJA0231 Disclaimer This is not an official document. MOBILE WI-FI 4G wireless router pdf manual download. 0. Let me do my best to help you. Connect: Once entered, your How do I factory reset my device? If your device is having trouble connecting to a network, you might need to perform a ‘factory reset’ on it. Apparently some problem occurred with the wiring from the main so I sifted the modem from next to the computer to downstairs to the first connection and the signal is excellent there. Internet access was restored and seems to be working for 2GHz wifi, but on 5GHz (which we want to use for 4K streaming Netflix etc) there’s no internet access. We have 2 Telstra DJA0230 manuals available for free PDF download: Manual Customer: I Accidentally turned my telstra modem off and now i have no wifi Technician's Assistant: Are you able to connect to the internet on any of your devices? Customer: No Technician's Assistant: Which lights are colored and/or blinking on your router? Customer: All green Technician's Assistant: Is there anything else the Network Expert should know before I connect you? Rest assured that Just swapped to Tangerine from Telstra. Pressing and holding the Reset button on the back of the modem for seven seconds will return the modem to its default settings and restore its default username and password. 3. Use the following steps to reset your 4G LTE Modem using the Reset button or web modem interface. F@ST 5355 gateway pdf manual download. If you have an nbn™ FTTP or FW internet connection, this video will show you how to set up your Telstra Business Smart Modem. Regularly updating your WiFi password enhances security and Restart my modem or network connection device If you’re having issues with your internet connection, it may help to restart your modem and network connection device. Connecting Devices to Telstra Smart Modem Gen 4 and Gen 3: Use the Wi-Fi password on the bottom of your modem If you’re not sure which Telstra modem you have, you can find the modem model name on the bottom or back of your modem or in My Telstra. 1). Don’t power off if you see this. For example, if you’re changing from ADSL to NBN, there’s a chance you might need a new modem. Telstra Guide. Dec 11, 2019 · View and Download Telstra DJA0230 manual online. Look for the model number on the back or bottom of the modem. The mobile signal light is off and the front light is also off, indicating the modem has not established a connection. Jul 7, 2025 · To reset your cable modem to factory default settings, you can use either the Reset button on the back of your cable modem or the Factory reset software button. Get help setting up the Telstra Smart Wi-Fi Booster to extend the range of your Wi-Fi and connect your devices. If you don't need specific help with your Telstra Smart Modem, then check out our guide about what to think about when buying an NBN modem for more general troubleshooting. Using a paper clip or similar object, press and hold the Reset button for about seven seconds. Setup Voice Calling 3. Login and Home Screen 4. How do I know if my Telstra Smart Modem is compatible with a Wi-Fi Booster? Look on the back or base of your modem and if one of the following model numbers is shown, you have a modem that is compatible with the Telstra Smart Wi-Fi Booster: To change your Telstra 5355 modem password, log into the admin panel via its IP address (usually 192. Given the issue you're facing, we recommend the latter. Modem Connections and Buttons 3. To reset your modem to factory settings physically: With a pin or paperclip, find the hole at the back of your modem that says 'Reset' Insert the pin or paperclip and hold it for To connect a mobile phone to the Telstra Smart Modem 3, follow these steps: 1. Then, enter the login credentials (admin / telstra) to access the router's configuration settings. 1 into the address bar. Technician's Assistant chat Customer: Hi, I am having difficulty to connect with Telstra Smart modem, gen 2. 4 and 5ghz) but this isn't showing either. Remember, you need to establish a connection to the router web interface. Configuring Telstra Smart ModemTM Gen 2 Using the Control Panel (GUI) The Modem Control Panel can be accessed through your internet browser via an Ethernet or Wi-Fi connection using the Telstra default IP address 192. Split the WiFi (2. 3. You will need to know then when you get a new router, or when you reset your router. Business Smart Modem Modem manuals and instructions online. 1 Configuring Telstra Smart Modem™ Gen 2 Using the Control Panel (GUI) 3. I need to change the IP address of my new Telstra NBN Modem so that another device can connect to it. Adding Internet Optimiser to your service Internet Optimiser is available to add on an eligible plan and connection type, with a Telstra Smart Modem. Can anyone help ? I try the username as admin and tons of passwords such as, Telstra, admin, <blank>, but it still doesn't work. Search for Wi-Fi: On your mobile phone, go to the Wi-Fi settings and search for available networks. For optimum performance with minimum power consumption, do not shield the device or cover with any object. I was hoping to use my existing Telstra Gateway Smart Modem and set it to bridge mode so that I can use the Asus RT-AX55 router that I bought. I am not employed by Telstra nor am I an IT professional. For more content like this, visit Step-by-step set up instructions for Telstra Smart Modem 4 for 4G Home Wireless internet connection. Check your modem/router label For Telstra Smart Modem Gen 3, the default (admin) password ***** ***** Wi‑Fi password ***** on the bottom of the modem j For Gen 1. There are a range of common questions people have about their modem, specifically the Telstra Smart Modem Sep 24, 2025 · Enable “enabled” under “Wi-Fi network”. Saved changes, but the old SSID is still displaying when I search on my devices. If your modem is new, it can take up 48 hours to collect all firmware updates. Learn both soft and hard reset methods with reconnect instructions. It is time to reconnect your modem to the fixed network". This video shows how to optimize and fix some common WiFi problems on the Arcadyan version of the Telstra Smart modem Gen 2. I have considered changing the static ip address of the other devise but that could be difficult. Save changes and reconnect devices using the updated password. Configuring Your Modem Wi-Fi 3. Configuration of Telstra Smart Modem™ Gen 2 Settings 3. Aug 18, 2018 · Connect it and factory reset. Orange: The Telstra Smart Modem has finished booting and is trying to connect. Alternatively, the NBN connection is lost and the Telstra Smart Modem is trying to connect to the Telstra 4G mobile network. gxhefm kqrbymw nqkdl ezhukro ytdlb kdbit wuf bdx tetnd ief jhevfwdh zlahz mqhhw dan wspbspm