Gtl global tel link. The new rate took effect July 1, 2021. A refund can be We work with companies such as Securus. to 10:00 p. Once your registration is approved, you will be able to schedule visits. Global Tel Link (also known as GTL, and rebranded as ViaPath Technologies in 2022) is a telecom company that provides phone and communication services in U. View some of our most frequently asked questions for immediate help with our inmate calling service. com, Global Tel Link, GTL. The company provides inmate calling solutions, video visitation and messaging services. Nov 14, 2024 · The CFPB took action against Global Tel Link Corporation and its subsidiaries for taking millions of dollars from consumer accounts and blocking money transfers to consumers who are incarcerated. Nov 7, 2024 · Update: Global*Tel Link Corp will pay $17 million to end claims it colluded to inflate the cost of calls incarcerated people make from U. GlobalTel helps inmates and families stay together with the lowest cost per minute inmate calling service. These companies are not us! GTL ConnectNetwork… DOES NOT vouch for any of these companies or Learn the steps to signing up for inmate calls in this comprehensive guide. Don’t worry, your daily experience with our products and services won’t change, and you’ll be able to continue creating impactful connections with your incarcerated loved one. How Do I Qualify? Nov 1, 2024 · GTL has also agreed to cooperate with the plaintiffs as they continue to prosecute their claims against remaining defendants in the case. Apr 16, 2025 · Global Tel\*Link has provided the settlement administrator with user information. Class members that have an active GTL/ViaPath account will have their settlement payment automatically credited to their account. C. Find out what works well at Global Tel link from the people who know best. The tablets have telephone, educational materials and streaming music capabilities, all while maintaining the security necessary for a correctional environment. Best of all, visits are confirmed instantly! Nov 18, 2024 · On November 14, the Consumer Financial Protection Bureau (CFPB or Bureau) filed a significant consent order against Global Tel Link Corporation (GTL), a company that provides communication and financial services to correctional facilities. com website. Sign up for GlobalTel's Special Connect Service and get three months of service for one low price. com and it's Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. 8 million inmates across the 50 States in the USA. 22, 2015 / (PRNewswire-USNewswire/) – Today, Global Tel*Link (GTL) expressed its dismay and concern about the impact of the Federal Communication Commission’s (FCC) latest order instituting new regulations for the Inmate Calling Services (ICS) industry. GTL | 10,476 followers on LinkedIn. Inmates can also often purchase phone time they can use to make calls to numbers of their choice. This provider allows calls to landline and wireless cell phones. So this applies to Securus, GTL, PayTel (Pay-Tel), IC Solutions and GTL. There are no call set-up charges, also known as a surcharge, for this rate structure. Global Tel Link (GTL), formerly known as Global Telcoin, Inc. This rebranding continues down the road of change promised when ViaPath Jul 3, 2025 · Global Tel Link Reviews 1 How is Global Tel Link’s rated by clients? Global Tel Link’s earns a 2. net, VConnect. Start saving on inmate calls to any US prison today. The messages can be created and sent through Global Tel* Link’s (GTL) ConnectNetwork. If the called number is not video capable, a video interpreter signs with the inmate and speaks with the called party. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. Jun 6, 2023 · Global Tel Link, often abbreviated to GTL, is a phone company that provides service in prisons and jails. The solution to expensive jail phone charges is a GlobalTel. CEO Deb Alderson promised change when she took over the company. net “Family Calling Plan” which is billed separately from any account you may already have GTL, Securus, VConnect, Paytel or other in-jail phone providers. Sign in to schedule and manage upcoming visits with your inmate. U-5680-C PRELIMINARY STATEMENT This Price List contains the regulations and rates applicable to the furnishing of intrastate resale common carrier communications service by Global Tel*Link Corporation (the “Company”) between locations within the State of California. Tablets offer specialized content and services for inmates to use during their stay at correctional facilities (where available). 866. 1-star rating from 1 reviews and 139 complaints, showing that the majority of clients are somewhat dissatisfied with communication services. You can set up a prepaid account so that an inmate can call you at your expense, using the money that you set up in your Global Tel Link account balance. Her personal exper Apr 16, 2019 · Don’t be fooled by companies trying to look like GTL (Global Tel Link) Awareness about Non-GTL Affiliates Be careful when engaging companies that may use a similar name or color style as us and offer unlimited calling for a flat fee (or other discounted services on inmate telephone calls). GORES TECHNOLOGY GROUP, LLC TO ACQUIRE GLOBAL TEL*LINK CORPORATION FROM SCHLUMBERGER TECHNOLOGIES, INC. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. GlobalTel is committed to helping inmates and their families. net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" Telephone Calls for Inmates The Inmate Telephone System allows only outgoing inmate calls. Learn more today. and not affiliated or associated with Global Tel*Link Corp. These new regulations establish caps on rates Jun 9, 2015 · By C1 Staff Global Tel*Link (GTL) recently announced that they have developed and deployed their new Inspire tablet technology within correctional facilities. Global-Tel. A: GTL s AdvancePay Low Balance Alert is a standard rate subscription alert program designed to inform you when your available funds are low and are in need of replenishment. The rates and rules contained herein are subject to change pursuant to the rules and regulations of the California Public For questions regarding your account or transactions Call 1. — The Consumer Financial Protection Bureau (CFPB) has taken decisive action against Global Tel Link Corporation (GTL), accusing the company of engaging in illegal practices that * The User Name field contains invalid characters. 00 per 15-minute call from the jail. GTL’s tariffs are published here. May 1, 2024 · On February 24, 2024, the Federal Trade Commission (FTC) issued its final order requiring prison calling-service provider Global Tel*Link (GTL) “to change its security practices and offer free credit monitoring and identity protection” to some 650,000 customers whose personal information was stolen and made available on the dark web. If an account is used by the account holder at any point in the inactivity period, the inactivity period will be reset. Rates may also vary by type of phone line you use (e. Adding funds to the individual line is possible, as is adding funds to the general trust account through the Connect Network account. Uncover why Global Tel link is the best company for you. Password: Beginning September 22, 2021, Cook County Jail will have a new service provider for individual in custody phone calls called GTL. and Global Tel*Link Corporation, is a San Diego, California –based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1][2] which includes inmates payment and Jul 20, 2023 · Global Tel Link (GTL), is a provider of Jail and Prison Inmate Calling services. The tablets allow your loved ones access to Jan 4, 2022 · Company rededicates itself to transparency and helping formerly incarcerated individuals acquire successful training and employment To better reflect its mission and vision, GTL is now ViaPath Technologies. , and DSI-ITI, Inc. net service aka ConnectNetwork do I have to pay them even if I use your services? Yes. GTL’s ConnectNetwork brings together incarcerated individuals with their family and friends – and keeps them together – when it matters most. On October 31, 2024, the Hon. g. m. Its communication technology lets inmates connect with friends and family members through telephone, video and messaging systems. To ensure a seamless transition between providers Feb 23, 2024 · The Federal Trade Commission has finalized an order with prison communications provider Global Tel*Link Corp. com and others. Debit Link – An inmate account used to pay for tablet-related content and services Community Corrections – Payment options for electronic monitoring, parole and community supervision fees Education – Help inmates learn with courses, modules, videos and other educational materials Effective Dec 28, 2022: Please be advised, once created, your AdvancePay account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such time is shorter or longer based on governing law or contract. Password: Sep 29, 2015 · Company profile page for Global Tel*Link Corp including stock price, company news, executives, board members, and contact information Closing My GTL AdvancePay® Account? If you are no longer receiving calls from individuals housed at a CDCR institution or other GTL serviced institution outside of CDCR, or would like to close your AdvancePay®, contact the GTL AdvancePay® Service Department and press “0” to speak with a GTL representative to request a refund. Our inmate calling service offers the cheapest rates available, with no connection fees. Our dedicated team of in-house technical support staff, field service associates, and advanced product technicians provide 24/7 customer service across the entire line of GTL products. Company – Global Tel*Link Corporation, Public Communications Services, Inc. Inmates cannot receive incoming telephone calls. (GTL), GTL. As a pioneer in corrections technology, GTL has been advancing communications and operations for more than thirty years. GLOBAL TEL*LINK CORPORATION, dba ViaPath TECHNOLOGIES Settlement Case No. Deposits to an inmate’s trust account, as well as probation, community corrections, and background check payments are provided by TouchPay Holdings, LLC d/b/a GTL Financial Services, which is also the owner and manager of this website. International calling rates vary by destination. District Court for the District of Maryland granted preliminary approval of a $17 million settlement between plaintiffs and Global Tel*Link Corp. Nov 14, 2024 · On November 14, 2024, the Bureau issued an order against Global Tel Link Corporation, d/b/a ViaPath Technologies, and its subsidiaries Telmate, LLC, d/b/a ViaPath Technologies, and TouchPay Holdings, LLC, d/b/a GTL Financial Services. They’ll be printed and delivered to the inmates, just like regular mail. , Securus Technologies LLC, and 3Cinteractive Corp. Griggsby said she approved preliminary certification of the prison phone settlement between GTL and the proposed class of potentially tens of thousands of formerly incarcerated people. Contact our customer support team if you still have questions. of price fixing and violating the Racketeer Influenced and Corrupt Organizations Act. After a prepaid account is established, collect calls to the telephone number Nov 14, 2024 · The Consumer Financial Protection Bureau (CFPB) has taken action against Global Tel Link Corporation (GTL) for taking millions from over half a million accounts and blocking money transfers for * The User Name field contains invalid characters. Incomplete applications will not be . In 2021, we expanded our services to include tablet services. and two of its subsidiaries failed to secure sensitive data of hundreds of thousands of users stored in a cloud environment and failed to alert all those affected by the incident. ConnectNetwork services include: Whether you are looking to receive phone calls, schedule a visit, send messages, or deposit funds, setting up your ConnectNetwork account is the first step: Global Tel Link (GTL) is a telecommunications services company that specializes in providing communication solutions to correctional facilities across the country. Attorneys and professional visitors with questions regarding this process should send an email to: mdcrintroletter@miamidade. Order Ensures All Parties Lose, Company will Pursue Stay of FCC decision WASHINGTON, Oct. Family members and friends of incarcerated love ones can setup a prepaid account, through Global Tel*Link called AdvancePay to unblock phone numbers from correctional facilities. , or GTL, has agreed to a $67 million class action lawsuit settlement to resolve claims it unlawfully retained funds from AdvancePay accounts after inactivity. WASHINGTON, D. , unless the context indicates otherwise. Jan 5, 2022 · To better reflect its mission and vision, GTL is now ViaPath Technologies. jails and prisons. However, you will see some logo and design updates over time. You can select the date, time and location that is most convenient for you. GTL Command Center provides secure access to inmate communication services. Apr 8, 2022 · Are you thinking about how to put money on phone for jail calls? We've written this guide to help you understand the procedure. Transformative technology and service to help break the cycle of incarceration. All transactions conducted at ConnectNetwork. 00 per phone call with a phone number matched to the lowest rate offered (if yours is not already at the lowest price). The CFPB found that GTL, along with its subsidiaries Telmate, LLC and TouchPay Holdings, LLC, engaged in illegal practices that adversely affected TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. Lydia Kay Griggsby of the U. , landline or cellular). The developer, Global Tel*Link Corporation, indicated that the app’s privacy practices may include handling of data as described below. Contact ConnectNetwork via phone or email for customer service, technical support and other issues. (GTL) to resolve allegations that GTL participated in a conspiracy to inflate prices for PayNow, Text2Collect, Collect2Card and Collect2Phone calls (collectively, “Single Calls”), for Jul 30, 2025 · GTL offers communication services for correctional facilities. Apr 30, 2025 · Global Tel Link (GTL) agreed to a class action lawsuit settlement to resolve claims it charged incarcerated individuals and their families excessive fees for communications services. Funds for the previous provider, Legacy Communications, will no longer be accepted for individual in custody phone call payments. Contact GlobalTel customer support to get help with your order or ask us a question. When an inmate attempts to dial an unbillable number, AdvancePay will provide the option to the called party to set up a prepaid account. Global Tel*Link (GTL) manages the system. We can save you $3. Compare pay for popular roles and read about the team’s work-life balance. GlobalTel. The lawsuit accuses Global Tel*Link Corp. This video shows you how to get verified so that you can receive phone calls, schedule video visits and more. Specifically, records held by Globel Tel*Link Corporation, also known as “GTL” or “ViaPath” indicate it charged you amounts for video calls and other messaging services placed to or from an Inspire® Wireless Tablet from May 15, 2022 through April 30, 2023. You can elect to receive your payment in your prison commissary account or by check. Pay To Company Name: GLOBAL TEL LINK INTL Company Code: AdvancePay State: AL Amount to be Paid: The amount the customer wishes to be applied to their AdvancePay account Account Number: Customer’s full 10 digit telephone number including 3 digit area code and 7 digit phone number*** For international callers who are not in North America: JEREMY ALLEN, et al. S. We are here to help! Mail If you prefer to make payments and deposits via mail, GTL accepts checks and/or money orders (depending on the facility) via US Postal Service mail for services and facilities listed below. Calls to numbers preceded with an area code, like Canada and the Caribbean, have their own specific rates. With PIN Debit prepaid phone accounts, inmates can pay for their own calls, and call any phone numbers allowed by their facility. Nov 16, 2023 · Global Tel*Link, which also does business as GTL and ViaPath Technologies, contracts with federal, state, and local jails, prisons, and similar institutions to provide communications services such as phone and video calls and payment services for incarcerated individuals. Learn more about how our service works here. AdvancePay is a prepaid collect calling service that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. GTL’s VRS application connects inmates with called parties via video. , unless there are security or We would like to show you a description here but the site won’t allow us. We aim to make the process of communicating with loved ones easy. These high-tech devices are similar to common handheld tablets, but are made exclusively by GTL. Telephone Calls with Prisoners Prisoner Telephone System The current vendor for prisoner telephone services is Global Tel*Link Corporation (GTL). Will I receive a refund for the remaining funds on the account? Contact the GTL AdvancePay® Service Department and press “0” to speak with a GTL representative to request a refund. Apr 23, 2025 · Global Tel Link has settled a class action over allegations that it overcharged consumers beyond contractually allowed rates. Conveniently connect with your inmate loved one over the internet through at-home video visits or on-site video visits. Dec 12, 2023 · That same year, the international private equity juggernaut Gores Technology Group acquired Global Tel*Link, aka GTL, from its parent company, Schlumberger Technologies. Reduce international fees from GTL, Global Tel Link, Securus, Paytel, NCIC, VConnect, Telmate, and others. , Value-Added Communications, Inc. As part of GTL telephone services, prisoners can call 20 personal telephone numbers, which becomes his/her Personal Allowed Numbers (PAN) list. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Register and create an account with Global Tel*Link (GTL) Please allow 2-3 business days for processing. Get information and a list of the ConnectNetwork services available at a facility. ConnectNetwork is excited to offer tablets to inmates at select facilities across the country. Rather than using dollars and cents, the Debit Link account uses a form of currency called link units to enable inmates to pay for these services. Please re-enter. By accessing and using this computer system, you are consenting to system monitoring for law enforcement purposes. Global Tel*Link provides service to payphone systems in a variety of correctional facilities throughout the United States. com, Paytel. Global Tel Link - ConnectNetwork is now ViaPath charges about $6. We are ready to help you now with representatives standing by. com and it's Local Connect Jail Call Service and its Special Connect Jail Call Service is owned and operated by Interactive Media Technologies, Inc. Los Angeles, CA, July 21, 2004 – Gores Technology Group, LLC (“Gores”), a leading privately held investment firm, announced today that, through an affiliate, it has signed a definitive agreement to acquire Global Tel*Link Corporation (“GTL”), a specialized telecommunications Effective February 1, 2018, all inmate phone calls (local, inter-island, mainland, and international) are provided by Global Tel Link (GTL). Jan 28, 2022 · No proof of purchase required! Global Tel Link Corp. Over that time, we’ve developed Claim Form Deadline: Expired What's The GTL Prepaid Settlement About? A $67,000,000 settlement has been reached in which a class action lawsuit claims that GTL (Global Tel Link) improperly retained money that was deposited in prepaid "AdvancePay" accounts after the account was inactive for 180 days or less. net service aka ConnectNetwork. Global Tel Link as founded in 1980, Headquartered in Reston, Virginia, USA, the Company serves approximately 2,300 facilities and 1. Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. 30, Maryland federal judge Lydia K. If you already Oct 26, 2021 · Commission or FCC – Refers to the Federal Communications Commission. prisons. All Legacy Communications customers may request a refund by calling 1-800-356-8390. Jan 1, 2023 · For years, ViaPath Technologies (formerly Global Tel*Link Corporation, or GTL) and ConnectNetwork have provided phone calls and trust deposit services to you and your loved one incarcerated at California Department of Corrections and Rehabilitation (CDCR) facilities. com to make deposits to collect call accounts, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. Nov 16, 2023 · The FTC alleged that Global Tel*Link Corp. For more information, see the developer’s privacy policy. 0115 or fill out the form below Oprima aquí para Español Learn more about GlobalTel's mission and history here. I :24-cv-827-WEF in United States District Court - Eastern District of Virginia (Alexandria Division) The AdvancePay system used by Global Tel Link is set up for inmate friends and family members who want to fund calls to predetermined phone numbers. v. Our inmate calling service works to combat the high cost of inmate calls. AdvancePay TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. The Debit Link A Debit Link account is an inmate account that allows inmates to buy a variety of GTL tablet-related services such as streaming music, games, and eBooks available at their facilities. net or GTL's trademarked services known as "ConnectNetwork" and "OffenderConnect" Friends and family members can now communicate with inmates using an electronic messaging system. GTL is devoted to providing knowledgeable and responsive technical support throughout our entire customer base. The current contract with ViaPath (dba Global Tel Link (GTL)) was renegotiated to drastically reduce telephone rates to two (2) cents per minute, plus all applicable government mandated taxes and Federal Universal Service Fund fees for all calls within the United States, with no surcharge or connection fee. com. If I have an account with Securus, GTL, PayTel (Pay-Tel), IC Solutions and GTL. All messages will be screened and monitored in accordance with Illinois Department of Corrections mail policies. 516. Apr 1, 2022 · Prison phone services provider Global*Tel Link (GTL) agreed to a settle a long-running class-action on December 20, 2021, with changes to company policies and up to $67 million to compensate customers for seizing funds in any account that remained inactive for 90 days. Global Tel Link (GTL), the telephonic and video communications provider for Santa Rita Jail, has offered to provide professional video visitation, where available, for attorneys and essential professionals during the shelter in place order. We forward your inmate calls to you in any country in the world at the lowest price per minute. gov. In most cases GTL must be contacted to initiate any service, including personal and legal calling Telephones are available to inmates from approximately 7:30 a. Read about our commitment to inmates and their families through affordable calling and postcard services. Unauthorized use of, or access to this computer system may subject you to criminal prosecution and penalties. GTL strives to process refunds within 30 days (after verifying initial payment method), and typically within 60 days, at the latest. On Oct. Cut down your inmate calling costs up to 90% with GlobalTel. Below are the Global Tel*Link (GTL) IWTS calling rates, efective July 1, 2019, unless changed by a subsequent notice. etf wek ynlzbk jfp zdhg hra issn ipkn uwzp dtkhj